It’s All Geek to Me: Overcoming Ineffective #Tech Talk

Posted on September 12, 2012. Filed under: CIO, Technology | Tags: , |

technical communicationsby Sheree Van Vreede (@rezlady)

During a recent #TCFchat on Twitter (hosted by the Tech Career Forum on Wednesdays at 3pm), the discussion topic was the challenge of effective communication by tech pros across any organization–client organization, small/medium business, Fortune 500 corporations, non-profits, professional services firms, etc.

The questions for the chat were as follows:

1. In what ways does effective communication help and ineffective communication hurt the IT organization? The company?
2. What are some of the main issues tech pros face when communicating to different company groups?
3. How can a tech pro speak so that a user or business stakeholder hears what you’re saying?
4. Does senior leadership have a role in fostering this communication? If so, what is it?

It was an insightful discussion full of great tips. Some of the main nuggets of advice included:

  • “Technology companies need to convey what business solutions they deliver with their tech portfolio.” @ValaAfshar
  • “I’ve heard this a lot in the past: “we gave them what they asked for but not what they wanted”.  Communication is critical” @MichaelKeen
  • “My other favorite, “We went above and beyond, but they didn’t understand how.” @AndrewGrossman
  • “I recently heard the term P2P (people to people) mktg. You have to collaborate/connect internally & w/your customers to succeed.” @anitaloomba

To see more great responses from the participants and to get more effective advice, check out the recap on Storify: “Organizational Communications: Challenges and Solutions for Tech Professionals“.

 

Advertisements

Make a Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

  • Meet Stephen Van Vreede

    Career Coaching Specialist with MBA, CPRW, and ACRW credentials

    Co-founder of ITtechExec & NoddlePlace, offering one-of-a kind resume and job search solutions.

  • Enter your email address to follow this blog and receive notifications of new posts by email.

  • ITtechExec

  • rezlady

  • RSS NoddlePlace

    • An error has occurred; the feed is probably down. Try again later.

Liked it here?
Why not try sites on the blogroll...

%d bloggers like this: